Japan Fixer & Concierge · Tokyo
Your personal concierge for those who want access beyond what any agency, guidebook, or search engine can offer — while you are in Japan.
Restaurants that don't take foreign bookings. Ryokan not listed anywhere. Artisans you can only reach by introduction.
You've done Tokyo. You've done Kyoto. You've stood in the crowds at Fushimi Inari and left with the feeling that the real thing was somewhere just out of reach.
What you're looking for isn't another itinerary. It's someone who actually lives here — and who has spent sixteen years building the access that makes the difference.
Three ways to work with Joshua, depending on where you are in your planning.
The Discovery Call is the right place to start. It's short, it's free, and it will tell us both whether this is the right fit.
In 2020, I lost three jobs in eight months. I'd been in Tokyo for twelve years at that point, and I had no plan beyond staying.
What I did have was a contact book built across a decade of living here properly — chefs, innkeepers, craftspeople, the kind of relationships that take years to develop and can't be replicated by an agency working from London or New York.
A friend suggested I start taking calls. Within a week, there were more requests than I could handle. Four months later, Untold Japan existed. A year after that, we had twenty-five staff. The Unbeaten Path is the smaller, more personal side of that work — managed directly by me, for a small number of clients each year.
Read more about Joshua →"Working with Joshua completely changed how we experienced Japan. He found us a counter seat at a restaurant we'd spent months trying to book ourselves — and arranged three other evenings we would never have found."
"I've been to Japan four times. This was the first trip where I felt I was actually getting beneath the surface. The access Joshua has is unlike anything I've encountered through a travel agent."
"The Blueprint session alone was worth ten times what we paid. A day-by-day plan built around exactly how we travel — and every single recommendation landed."